Forum Discussion
LaurenConnelly
Staff
Hello Michelle!
There isn't a size restriction so I'm not sure why that error message would appear. Have you uploaded other videos and still run into that error message?
Another quick step to try is using a different browser. Please keep us updated!
MichellePrin814
8 months agoCommunity Member
I was able to upload other videos. I ended up pulling the MP4 into Camtasia and re-published it. I was then able to upload the new MP4 to Review 360. Must have been something in the original MP4 publish that it didn't like.