Forum Discussion
Restart course trigger keeps showing the results page despite having jumped to different slide in the menu
I have made new project file to test the working of the 'Restart Course' trigger.
It's not working like I have always used this button up until now, I don't think.
See the attached .story f...
Hi Everyone,
I have some exciting news to share! We just released another update for Storyline 360. In Update 90, we’ve included a fix for:
Restart course triggers didn't work as expected. Install the latest update and republish your course to fix the broken triggers.
Launch the Articulate 360 desktop app on your computer to take advantage of this update and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hello everyone. In the latest version 3.93.33359.0, the trigger does not work again.
Hello HRlearning-c2b4,
Happy to investigate this for you!
Would you mind sharing how your Restart course trigger is set in your course so we can check the behavior? There have been a few iterations of the restart course trigger bug, so we'll need to know exactly what you're experiencing to identify how to address it. Additionally, would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!
Greetings. made a test course in which there are several slides and a test after them. If you do not get a passing score during the test, I have added a button with a trigger that does not work correctly on the slide with the results. The trigger should completely restart the course and reset the state of the tests.
The same issue occurs with the Restart Course trigger in Storyline v3.93.33359.0. While the quiz questions appear to reset (choices are cleared), the answer choices become unselectable when trying to retake the quiz after restarting the course. In short:
- The Restart Course trigger clears selected choices in the quiz.
- However, it creates a new issue—preventing choices from being selected again.
