Forum Discussion
SandraChen-8fe1
2 years agoCommunity Member
Received Exception > Storyline.exe - EXCEPTION
Hello,
Today I received an exception warning dialog box titled "Storyline.exe - EXCEPTION." The warning states "Breakpoint: A breakpoint has been reached." On 10/13/23, I did not receive this exce...
StevenBenassi
2 years agoStaff
Hi S Chen!
Sorry to hear you've run into this error! I'd be happy to help troubleshoot and have some follow-up questions to get us started.
- Did this error start appearing after upgrading your Storyline application to a certain version? If so, would you mind sharing which one?
- Are you working locally? Working from a network or shared drive may cause erratic behavior.
- Have you tried performing a repair of your Storyline 360 application? If you are working locally, and Storyline 360 is properly installed, these errors tend to go away.
If you would like our support engineers to take a closer look at your setup, you can connect with them here.
Looking forward to hearing from you!