Forum Discussion
RomanieRoach-e9
2 years agoCommunity Member
Quiz Results Error
I have one training that is not passing back quiz second attempt scores to the LMS. I have it set as pass/incomplete. Is there a quiz, player, or publish setting I may have over looked?
Hi Romaine, and thanks for reaching out!
I'm sorry to hear that you're running into this, but I'm happy to help troubleshoot.
- Is this only happening with one course? It's up to the LMS if they'll accept another score and update it accordingly within the tracking. If you're able to record second-attempt scores with other courses, then the issue is likely specific to this file.
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One way to narrow down the issue is to test in SCORM Cloud.
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- If the course works correctly, I recommend reaching out to your LMS for help troubleshooting why the grades are not being sent on the second attempt. You can also take a look at this article for a different approach.
- If you still see the same behavior in SCORM Cloud, my recommendation would be to open a support case here, so we can take a closer look at your settings.