YassineJanati-c
2 years agoCommunity Member
problem
When I try to download the Scorm file, it bugs out. An error appears and I don't know what to do."
When I try to download the Scorm file, it bugs out. An error appears and I don't know what to do."
Hi Yassine!
I'd be happy to help troubleshoot why you can't publish to SCORM! I just had some follow-up questions first:
Are you publishing to a network or shared drive? Try publishing to a local directory such as "C:\Temp..." to see if the error occurs again.
If that doesn't do the trick, we'd be happy to take a closer look at your .story file. You can upload it to this discussion or share it privately through a support case. We'll delete it from our system once troubleshooting is complete!
if the error message appears - please click on the blue text button "information", then a second window will open with more informations
just copy the text from the second window and post it here
Hello Yassine,
Based on the error message that received, there's a chance that your file might have encountered some form of file corruption. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!