Forum Discussion

EmmaFallenius's avatar
EmmaFallenius
Community Member
12 months ago

Problem with Importing Translation File

Hi, I am trying to import a translated file, but it never finishes - I have tried several times, restarted in between and double checked that nothing is wrong with the file (I get the same issue when using the XLF file generated by Rise). 

What am I doing wrong?

  • Did you follow the instructions of copying your course and then exporting the XLIFF from the copied course and reimport the translation to the copied course? That is the main issue I see with translations, otherwise there is something in the XLIFF it doesn't like.

    • EmmaFallenius's avatar
      EmmaFallenius
      Community Member

      Yes I followed that exact approach, will have another look at the file then - thank you.

      • AngeloCruz's avatar
        AngeloCruz
        Staff

        Hi Emma!

        If you continue to encounter issues importing your translated file, you may open a case here with us so that our Support team can take a look at what's happening.