Forum Discussion
Poor image quality when uploading an image with Rise
- 6 years ago
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Well said Irina and yes, I agree with you Paul.
I find it incredible that not one member of the Articulate team has had the decency to be honest and upfront with us and:
a) explain what is causing the issue with images
b) explain what needs to happen in order to fix the issue with the images
c) explain either when this fix is going to happen (with timelines!) or just be honest and tell us why it will never happen.
The most frustrating thing of all for me is the stringing along and the constant fob-offs. Please please PLEASE Articulate, treat us like the paying customers we are and just explain to us what is going on here!!