Forum Discussion
Poor image quality when uploading an image with Rise
- 6 years ago
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
I have to reiterate the concern here. I have hundreds of users using our courses and frankly this is an embarrassing bug that affects one of the fundamental features of the platform.
Things like chart blocks and quick add blocks are neat features, but I don't understand how fixing poor image quality could take a backseat to trivial new features (in comparison) like those.
Joe, exactly. It is embarassing indeed. Next to the wonderful other features, great usability, intuitive use, and all the features I value so much in Articulate - this awful bug is so basic and fundamental, upon which it is hard to convince our peers and learners to appreciate the product.
It is like talking to a great, smart, inspiring businessman but without a front tooth :(