Forum Discussion

MarieJackson-a7's avatar
MarieJackson-a7
Community Member
9 months ago

No access to Rise

Is anyone else having issues accessing Rise 

  • Hello everyone,

    We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.

    If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!

  • Hi Eric

    Our entire team lost access a few hours ago, has there been an update on when this might get fixed?

    Thanks :)

  • KathiSmith's avatar
    KathiSmith
    Community Member

    Rather crazy that it has been down this long - without much of an update.  Nothing on X (Twitter) either about estimated timeline......

  • Hi everyone,

    I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue. 

    We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.

  • Hello everyone,

    We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.

    If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!