Forum Discussion
AndrewHanley
3 months agoCommunity Member
You shouldnt have to resubmit the case Robert, even though they responded, the case should still be OPEN so you can just reply to their email saying the repair Storyline option didnt work.
If for some bizarre reason the case has CLOSED, then you can submit a new case here:
https://access.articulate.com/support/contact/case