Forum Discussion

PeteScheller's avatar
PeteScheller
Community Member
3 years ago

Interactive sections of a Rise don't display properly in pdf downloads

Hi 

As of now, if I download the Rise as a pdf, the interactive sections only partially display. For example, the accordion closed, only the first tab or first step of a process displays, etc.

This makes the download unusable for our purposes and we have to then create a separate pdf version instead.

Are there any plans to update the defaults to show all?

Thanks

Pete 

rise 360
  • AngeloCruz's avatar
    AngeloCruz
    Staff
    3 years ago

    Hi Pete! I understand some interactions from your Rise course are not displaying properly when exported to PDF. Would you mind opening a support case here so that we can take a closer look? Our support engineers are on standby to assist you!

  • PeteScheller's avatar
    PeteScheller
    Community Member
    3 years ago

    Actually, my license was just updated and it seems to have corrected the issue, at least partially. 

Related Content