Forum Discussion
How to uncheck "Prevent the user from clicking on the other layers"
Hi Cezary!
Sorry to hear you've hit a snag with that option from the player properties!
As Judy shared, rebuilding the slide from scratch to see if it improves the behavior is a great troubleshooting step! Also, confirming that you are working locally and not from a network drive which can cause erratic behavior.
If that doesn't do the trick, feel free to share a copy of your .story file here in the discussion or privately through a support case. We'd be happy to investigate this further and will delete it from our system as soon as we're finished!
That does not work. I am running into this issue as well and it is completely breaking existing slides when republished.
- StevenBenassi2 years agoStaff
Hi Peter!
So sorry to hear you're also experiencing this behavior!
I see that the community has offered some helpful insight. However, if the steps shared in this discussion didn't work, I'd be happy to take a closer look at one of your affected project files. Feel free to upload it here in the thread or privately through a support case.
Looking forward to hearing from you!