Forum Discussion
How can i find my support tickets
I submitted a support ticket and can't determine where to go on your website to see this an all my previous support requests.
Hi Michael,
I'm happy to provide some clarity on our support policy!
There isn't a way to track current or past support cases through the Articulate website, but you can submit a support case here. When a customer opens a case, our Support Engineers will communicate via email. You can search all emails from support@articulate.com or search by case number.
I see you have an open case and my teammate, Carlo, sent you a reply early this morning. Are you looking for assistance with this case?
