Forum Discussion
Hanne-ThereseRi
7 years agoCommunity Member
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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SaraSchreiber-1
Community Member
Hello, I am trying this when saving a PNG file and it does not seem to work. Is this still supposed to be a work around or is there something else to try?
Crystal-Horn
5 years agoStaff
Hello, Sara. You should be able to add _NOPROCESS_ to the file name, at the beginning or end, right in your file explorer:
When you add that file anywhere images are supported, you'll see better quality. If that isn't working, would you please share your image file with us here? We keep everything private and delete your files when we're done troubleshooting!