Forum Discussion
Hanne-ThereseRi
7 years agoCommunity Member
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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MicheleSchuck
6 years agoCommunity Member
Hi everyone,
The only way I can get around this problem is to upload high quality, 300 dpi images to Rise. They have to be under 5 MB though, or they won't upload. If you use a graphic already sized for the web, the end result is unacceptable. Here's the article that finally helped me figure out what to do:
Kayla, I'm only guessing, but I think screenshots taken with iPhones and iPads may be larger files sizes than you can get from a Mac or PC desktop computer. It would probably be a pain to experiment with it, but it might be possible to get a more useable file by collecting your screen shots that way. That's my best guess, anyway. Good luck! :D