Forum Discussion

DeveloperIgniti's avatar
DeveloperIgniti
Community Member
8 months ago

Hidden layers become visible after course is resumed

Hi,

I am finding that when re-launching and resuming a course on a page that contains an additional layer, the layer will be immediately visible, even though it was hidden when the course was exited.

I have replicated this in two different LMSs including SCORM Cloud. I have also replicated it in different browsers.

The attached proof-of-concept file contains the necessary content and exact instructions on how to replicate it.

Can you please confirm in this is expected behavior?

Many thanks in advance.

storyline 360
  • Nedim's avatar
    Nedim
    Community Member
    8 months ago

    It is expected behavior. It is mainly because you have "Automatically decide" option selected in the slide properties. It is default setting. Switch to "Resume initial state" or delete "Visited" states in your buttons if not needed. Either way will ensure that the layer will be not be visible upon revisiting. More details about determining how slides behave when revisiting can be found below:
    https://community.articulate.com/articles/articulate-storyline-360-user-guide-how-to-adjust-slide-properties#:~:text=from%20Articulate%20Presenter.-,Determining%20How%20Slides%20Behave%20When%20Revisited,-Storyline%20360%20lets

  • DeveloperIgniti's avatar
    DeveloperIgniti
    Community Member
    8 months ago

    Hi Nedim,

    Thank you for your suggestion. I accept that "Reset to initial state" will make the layer hidden by default. However for my particular use case, I must use the "Resume saved state" setting.

    You are correct that I had "Automatically decide" in the example file I provided, however that does not change the particular behavior I am describing.

    The point I'm getting at is...if the layer was not visible when I exited, then "Resume saved state" should not cause the layer to become visible automatically, because that is not the state the page was in when I exited.

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      8 months ago

      Hi Developer Ignition!

      Sorry to hear you've run into this setback! Glad to see Nedim has been helping you!

      Testing the behavior you described in a new Storyline file, I was able to reproduce the same issue. The hidden state of a layer is not retained when revisiting a slide when the Layer properties are set to 'Resume Saved State'. We have logged this behavior as a bug in Storyline 360. I've linked this discussion to the bug report and will provide updates as soon as a fix is in place.

      Thank you for your patience. Sorry if this has been slowing you down!

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