Forum Discussion
Fonts breaking Storyline
Hi
I have a project that works fine until i change text to my font - Circe Slab.
Once I add this font my project wont preview or publish, I have never seen this before and totally stuck as I nee...
Hi Ren,
I have exactly the same problem. When I use the font DigitalStrip 2.0 BB it displays correctly on my screen but I am unable to preview, I just get a black screen, or publish. If I change the font to Arial for example then I can preview and publish.
Turning Modern Text off does then allow me to preview and publish with DigitalStrip 2.0 BB. However, turning it off changes the text positioning in the text box so means I need to review all slides to see where the text is no longer positioned correctly.
Looks like Modern Text has issues with some fonts, it would be good to have a list of problem fonts as I have spent many hours discovering it was a font issue and then finding this post.
Many thanks
Andy
Hello Andy!
Sorry, you're running into this issue with the font DigitalStrip 2.0 BB! I downloaded this font and tested it in Storyline 360 (Build 3.50.24668.0) and didn't run into similar behavior. You can see my test here.
My first recommendation is to make sure you have the font downloaded to your local drive and make sure it's located properly in the Font Book. Secondly, I'd recommend using the latest version of Storyline 360.
Would you mind checking both of those steps? If you'd like to share your project, you can upload it in this discussion or share it with our Support Engineers in a support case.
