Forum Discussion
JohnBowyer-Smyt
4 years agoCommunity Member
FIle Corrupted with video
Hi
I have been having issues with storyline file being corrupted when video is added. I have been rendering video files out of After Effects. Some video formats seem to work some of the time and o...
BeccaLevan
4 years agoCommunity Member
Hello John & Rena,
Thank you both for reaching out, and I'm sorry to hear you're running into some corruption errors!
Only MP4 videos are natively supported in Storyline 360. Other formats, such as AVI files, will be converted to MP4 upon import.
I'd recommend connecting with our support team as the next step, so they can take a deeper look and provide guidance!