Forum Discussion

PoojaDhar-06ff9's avatar
PoojaDhar-06ff9
Community Member
2 years ago

Facing error while importing Excel question bank on Articulate StoryLine

Hi Team,

I am facing error after importing an excel questionnaire. screenshot below, I have even reinstalled the tool but still issue is pretaining. Could you be able to help me on this.

Thank you,

Pooja Dhar

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi Pooja, 

    Thanks so much for reaching out! Happy to help! ✨

    I have a few questions to better assist you: 

    • Are you running the latest version of Storyline 360 and Excel? Storyline 360 (Build 3.79.30834.0).

    If you see a different update number, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    I'd like to take a closer look at your files to see if I can replicate this on my end. Please upload your Excel and .story files to this thread or privately in a support case!

    Looking forward to hearing from you!

  • PoojaDhar-06ff9's avatar
    PoojaDhar-06ff9
    Community Member
    2 years ago

    Hi Luciana,

    I have saved my excel file and the story file locally and running the lastest version but the error remains the same. Others in my team who also the the Articulate licence, it's working fine for them.

    Thank you,

    Pooja Dhar

  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    2 years ago

    if the error message appears - please click on the blue text button "information", then a second window will open with more informations

    just copy the text from the second window and post it here

    • PoojaDhar-06ff9's avatar
      PoojaDhar-06ff9
      Community Member
      2 years ago

      <?xml version="1.0" encoding="utf-16"?>

      <ErrorReport xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance xmlns:xsd=http://www.w3.org/2001/XMLSchema>

        <UserId>aid|420265a7-13cd-4578-ba6f-4a8c23005213</UserId>

        <HardwareId>PARD3-CVV1R-1SG6U-4UUVT</HardwareId>

        <Message>Exception has been thrown by the target of an invocation.</Message>

        <StackTrace>   at object RuntimeTypeHandle.CreateInstance(RuntimeType type, bool publicOnly, bool noCheck, ref bool canBeCached, ref RuntimeMethodHandleInternal ctor, ref bool bNeedSecurityCheck)

         at object RuntimeType.CreateInstanceSlow(bool publicOnly, bool skipCheckThis, bool fillCache, ref StackCrawlMark stackMark)

         at object RuntimeType.CreateInstanceDefaultCtor(bool publicOnly, bool skipCheckThis, bool fillCache, ref StackCrawlMark stackMark)

         at T Activator.CreateInstance&lt;T&gt;()

         at T Articulate.Design.ShapeFactory.Create&lt;T&gt;(Action&lt;T&gt; initializeAction)

         at IShape Articulate.Design.Shapes.Simple.Buttons.ButtonPlaceholder.Articulate.Design.Shapes.IPlaceholder.CreateShape(ISlideBase slide)

         at void Articulate.Design.SlideBase.ApplyLayout()

         at void Articulate.Design.SlideBase.set_Layout(IBaseLayout value)

         at ISubSlide Articulate.Storyline.Shapes.InteractionBase.CreateSubSlide(ISlide slide, FeedbackSlideType feedbackSlideType, bool addEvents, IShape choiceShape, Guid resultsfeedbackguid)

         at ISubSlide Articulate.Storyline.Shapes.InteractionBase.CreateSubSlide(FeedbackSlideType feedbackSlideType, bool addEvents, IScoringDataProvider choice)

         at void Articulate.Storyline.Shapes.InteractionBase.CreateInteractionSubSlides()

         at void Articulate.Storyline.Import.QuestionFile.Model.ImportedQuestion.CreateFeedback(IInteractionBaseShape interaction)

         at IStorylineSlideBase Articulate.Storyline.Import.QuestionFile.Model.ImportedQuestion.AddToQuestionGroup(IScene currentQuestionBank, int index)

         at void Articulate.Storyline.Import.QuestionFile.QuestionFileImporter.AddQuestionsToScene(IProgress progress, IImportQuestionFileViewData questionViewData, IScene targetScene)

         at object Articulate.Storyline.Import.QuestionFile.QuestionFileImporter.Import(ImportArgs importInfo, IProgress progress)

         at object Articulate.Storyline.Import.Common.ImportContent.Import(ImportArgs args, IProgress progress)

         at void Articulate.Storyline.Forms.InsertSlide.TabDialog.Tabs.ImportTab.PerformImport()+(IProgress progress) =&gt; { }</StackTrace>

      </ErrorReport>

    • PoojaDhar-06ff9's avatar
      PoojaDhar-06ff9
      Community Member
      2 years ago

      Yes, I have tried importing the slides into a new Storyline project, and then importing the Excel questionnaire again but still same error.

      Thank you,
      Pooja Dhar

  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    2 years ago

    the import crashed while creating a button

    at T Articulate.Design.ShapeFactory.Create<T>(Action<T> initializeAction)
    at IShape Articulate.Design.Shapes.Simple.Buttons.ButtonPlaceholder.Articulate.Design.Shapes.IPlaceholder.CreateShape(ISlideBase slide)

    the message is unfortunately not very helpful - I hope the articulate will find the problem

  • PoojaDhar-06ff9's avatar
    PoojaDhar-06ff9
    Community Member
    2 years ago

    Hi Team,

    I have tried with different Excel as well, but it's not working. Any update on my error I am facing

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      2 years ago

      Hello Pooja, 

      Sorry to hear that you are still experiencing this issue. 

      Would you be willing to share a copy of the Excel file that you're trying to import here or in private through the support case that was opened for you so we can take a closer look at what's happening? We'll delete it when we're done testing!

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