Forum Discussion
Export to Rise button is missing in Rise360
The export to Rise button is missing on my Rise 360 dashboard, and I see no way to get it back. I'm on the latest version of Chrome, and I have used this function to export my courses to our Rise.com account up until now. Do you have any idea why it's not showing up?
I have tried logging in on different browsers, but I still don't see the option on Chrome, Safari, or Edge.
- KarlMullerCommunity Member
If you are the Rise 360 Course Owner or collaborator Manager, you will have access to the Publish function for that course.
- DawnBunjaCommunity Member
I am the only owner, and it's still not showing up.
- KarlMullerCommunity Member
Can you please upload a screenshot of what you are seeing (where Publish would normally appear)?
- DawnBunjaCommunity Member
- KarlMullerCommunity Member
On the page where you took this screenshot, locate the course you want to publish in the list of courses.
Hover over the Course name, You will see three dots appear.
Click on the dots and choose Publish.
- DawnBunjaCommunity Member
That just gives me the options to export to Reach 360, LMS, Web, and PDF. I'm looking for the button to export the course to our Rise account linked this:
- KarlMullerCommunity Member
OK, I understand your question now.
Why do you have an Articulate 360 account AND a Rise.com account?
You can create your courses directly in Rise.com
- DawnBunjaCommunity Member
I use both because I have clients who want different outputs and who use various LMSs that require various export formats. You can't export from Rise.com, which I need to able to do with this particular course for various uses across platforms.
Hi there, Dawn! I just enabled the Export to Rise.com button for your Rise 360 dashboard. Please refresh your browser, and let me know if you see it now!
- DawnBunjaCommunity Member
HI Alyssa! Yes, it's there. I also had someone reach out via email who looked into it as well.
Thank you for the assist!
Dawn