Error with speech bubble (callout) shadow

Hi Alex,

Sorry to hear that you ran into this issue! Can you share the steps on how you created your speech bubbles so I can try and test the behavior as accurately as possible? I tried creating a speech bubbles using the same orientation as in your screenshot, but on my end, the shadow displayed properly. 

It would also help if I could also have a copy of your file for testing so I can check the difference between my speech bubble and yours. Would you be willing to upload a copy of it here or in private by opening a support case? 

Hi thanks for the reply. The speech bubbles are only affected in the preview/published output, and only when pointing up and to the left. I have attached a story file for you to have a look at.

The only steps taken were to make a speechbubble, then set a shadow.

Thanks!

Hi, Alex.

Thank you for the .story file!

I did a little digging, and it looks like we have a bug reported where the shadow effect on the caption bubble is getting cut off at the tail.

I've connected this discussion to the bug report, and I'll be sure to come back to update you when I have some news. 

In the meantime, here's more information on how we identify and tackle bugs.

Hi Maria,

Just wondering how things are going with this issue on the bug report?

Thanks

Hi, Alex.

Thank you for checking!

We don't have any updates to share for this bug fix yet, but I'll be sure to come back when we have news, as this discussion is linked to the report.