Forum Discussion

MathildeFAVIER's avatar
MathildeFAVIER
Community Member
5 years ago

Error when importing XLF file for Course translation

Dear Rise Crew, We asked for the translation of a huge amount of our courses made in Rise. We followed the process to export xlf file for course translation. Now the translation agency has send ...
rise 360
LeaSAgato's avatar
LeaSAgato
Staff

Hi Rikard, thanks for letting us know that you’ve opened a case. I looked for it to get details of what’s happening with your issue, but I couldn’t find a case under your name. Please share the reference number here so that we can check in on your case. I can also share more info about this once I've had a look! 

RikardWestman's avatar
RikardWestman
Community Member
4 years ago

Case #02527724

Thanks.

Rikard

Från: E-Learning Heroes
Skickat: den 23 november 2020 13:58
Till: Rikard Westman
Ämne: Reply to Error when importing XLF file for Course translation

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    4 years ago

    Hi there, Rikard. I see that my teammate was working through some questions with Hanna overnight, including the possibility of empty blocks or lessons, which may cause the translation process to fail. He'll keep her posted!

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