Forum Discussion
Error Report
I get this error code 5-6 time a week. (attached file) Not doing anything fancy or crazy just dropping in pictures or audio or even just opening the file. NO consistent pattern. I have sent in co...
Hello Phan, and welcome to E-Learning Heroes. 😊
I'm curious if the issue happens in any course you are working on or just this particular one?
- If you cannot re-create the issue in a new course, I would advise you to import the file into a new one and proceed.
- If it's happening in any/all files, you should conduct a repair of your software.
If you'd prefer to share your project file with our support engineers to investigate what's happening, you can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
