Forum Discussion
KatieRiggio
6 years agoStaff
Hi Calamity Jane. So sorry you see that error!
Are the files saved to your local hard drive (typically your C: drive), or are they on a network drive? If they're saved locally, here are a few approaches for us to take:
- Make a copy of an affected .story file, then change the name of it. Are you able to open the copy?
- If that doesn't help, a simple repair of Storyline 360 should help.
If you're still getting stuck, please let us know! With your permission, we can look at your .story file and will delete it once we nail down the culprit. If that works for you, you can share the file privately with our Support team here.