Forum Discussion
JoseTansengco
2 years agoStaff
Hello Evelyn,
Sorry to hear that you encountered issues after updating your Storyline 360 installation.
If the issue only started happening after updating Storyline 360 to the latest version, there are a few things you can try to troubleshoot the behavior:
- Do a repair of Storyline 360
- Downgrade your installation to a previous version
- Make sure that your Parallels is properly configured to run Articulate 360 software
If none of the above help, reach out to our support team by opening a case here so we can take a closer look at the behavior.
Let us know how it goes!