Forum Discussion
Downloading Rise course for backup
Is there an option to download a Rise course to my computer and then upload it again to Rise in the future for editing? I am uncomfortable with the idea that I cannot keep a backup of my files. (I see there are some old discussions on this idea from about a year ago, and at the time there was no way to do this. But I'm curious what enhancements have been made in the past year.)
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
Thanks for sharing why you need backup files for Rise 360, Jonathan. Could you have the contractors send a copy of the course to you instead of a backup file?
That wouldn't work either. Let's say they send the course to me and then something sudden happens to me and the company can get to my course files. Also, after a contract is over, the contractor shouldn't have our proprietary content on their machine. The ideal is for RISE to provide some sort of zip file of all the raw course elements/file that can be archived (similar to how Storyline does it). It's a business security thing. I wouldn't be surprised if a similar requirement was in place for some highly regulated industries too.
I'm adding my support for this feature also. I'm currently using two ID contractors to help develop courses and have instructed them NOT to use RISE. The main reason is that I can't get full backups of their course files when their contract ends and they are no longer working for us.
Adding another voice in support of this feature!
Just got the notice for the comment below @Alyssa Gomez. We do what you are mentioning but have a library of more than 300 courses and dedicated content management systems. It would be immensely helpful to have save and openable --to use the technical terms :-)--- files that we could store with our Rise courses.
Hi Fatima,
While you can view Rise 360 content offline on desktop computers, we don't support offline viewing on mobile devices.
Hello again Karl,
we tried downloading it on our phones, Samsung and iPhone X and Samsung tablet all are showing a blank page.
Hi Fatima,
What devices/tablets/phones are you using?
Hello Karl,
Many thanks for your response. We tried to do that, however when we try to open the index.html it shows us a blank page on a tablet of phone, it just works on a laptop. Please let me know if you have any information that can help us with that.
Hi Ashley and Alyssa,
I am also very keen to receive the information regarding using Rise content in an offline mode on a tablet, because we have to deliver the courses we created on Rise to learners in remote areas with no internet connection. Can you please help with that?
We tried to download the zipped files on a tablet but it is just showing us a blank page.
Fatima, Rise does not have offline mode as such.
If you export your course for the Web, that should work on devices that are not connected to the internet.
You must unzip the file and maintain the folder structure. In the content folder use the index.html file to launch the course.
You would need to do this for each device.
I am also looking for this feature. I am required by Records Management at our organization to have access to previous versions of courses (up to 5 years). Having an instructional file (not just exported published file) should be provided. Do we own our course content or does Articulate? I have enjoyed using Rise 360 for instructional a design and it is great for 'helpers' in the instructional development process but the lack of this feature is concerning.
Hi Martha,
Thanks so much for sharing how this feature would benefit your team! I don't have an update to share right now, but we'll let you know if we add a versioning feature to Rise 360 in the future.
