Forum Discussion

milieGendron's avatar
milieGendron
Community Member
9 months ago

Screenshot not right

hi!

i'm struggling with the screenshot taken by Rise Review 360 when stakeholders add comments. The image does not correspond to the exact place where the comment was made so it's very difficult to understand and take action. 

Any tips to make this easier for me to track the comments ?

Thanks so much in advance.

Emilie from Montréal.

Review 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    9 months ago

    Hello Emilie,

    Sorry to hear that you ran into this issue. We are currently tracking a known issue in Review 360 where screenshots in the feedback tab are showing the wrong lesson block. I've added this post to the bug report, and we'll be sure to update you as soon as it gets fixed. 

    • learningiscool's avatar
      learningiscool
      Community Member
      3 months ago

      Has this been fixed? I was having the same issue a few weeks ago.

      • JoseTansengco's avatar
        JoseTansengco
        Staff
        3 months ago

        Hi Emma, 

        Sorry to hear that you ran into this issue. 

        We're still working on fixing the bug described in this thread. I've added you to the bug report so we can notify you when a fix is released. 

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