Forum Discussion

ThomasLinson-ea's avatar
ThomasLinson-ea
Community Member
4 years ago

Disappearing .story Files

I've had to have my IT department to retrieve several files, several times, because they keep disappearing from where I have them saved.  The published files are still there but the .story file goes missing.

Anyone have an idea why this continues to happen?

    • ThomasLinson-ea's avatar
      ThomasLinson-ea
      Community Member

      Hi,
      I have NO idea where the files are being moved to.
      When I save them, they are in the file I saved them to.
      I can come back a day or two later, go to the same file and the .story project is gone.
      The published file is still there, but the .story file is gone.
      -Chris

  • JoeFrancis's avatar
    JoeFrancis
    Community Member

    An overzealous IT department which has an automated process that removes files with an unknown extension? I have seen it before.

    • ThomasLinson-ea's avatar
      ThomasLinson-ea
      Community Member

      That's just it. It doesn't remove all of the .story files,
      just some of them.
      Why some and not others is my question?
      I will follow up with my IT department to see if they have something like that in play.
      Thanks