Forum Discussion
MaryGutwein
6 months agoCommunity Member
Decrease score on individual question
Hello! I support training for a call center. We have created "mock calls" - simulations with audio that give the learner a simulated call experience. I'm using the hotspot freeform question for the ...
MaryGutwein
6 months agoCommunity Member
Judy - thank you for your response! I'll see what I can do with using triggers and variables. I've done that before, and it kinda worked. Once again, thanks!