Crashing constantly when trying to Preview or Publish - now missing audio and video

Hi Karen,

Thanks for the detailed report on your process! I understand you'd like to know if there is a file size threshold before problems arise while publishing in Presenter 360. There is no documented limit to file size when using Presenter 360. Here is our troubleshooting article on when publishing freezes or hangs in Presenter 360.

If the crashing issue comes up again, please let us know. We'd be happy to troubleshoot for you!