Hi Ruth Ann!
I appreciate that you've shared your file with us! I opened your course in Storyline 360 (Build 3.50.24668.0) and published it to Review 360. I listened to the video for 20 minutes, and it never paused. I was using Chrome as the browser.
I'm not able to recreate this issue you see in your course. Are you using Storyline 360 (Build 3.50.24668.0) and Chrome?
I'd recommend testing the course in multiple browsers to see if the behavior occurs in a specific browser.
HI, thank you for looking into the problem. I am using storyline 360 and chrome and the video always stops. I do appreciate your looking into this for me.
Ruth-Ann Goetz
Learning and Organizational Development Specialist
eLearning/Instructional Design
Center for Learning and Innovation
1979 Marcus Avenue
New Hyde Park, New York, 11042
Tel: (516) 396-6072
Email: rgoetz@northwell.edu
Northwell Health
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Hello Ruth Ann!
Thank you for those details! I'd recommend testing your course in Tempshare to see if the course behaves differently there.
Please keep us updated on your findings!
Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!
