Forum Discussion
Course not completing every time.
HI Joe, I have checked and the limits doesn't exceed 4096 suspend_data characters. My main issue is I can't replicate the error in my LMS or in storm cloud but I am finding about 10% of users don't get the course to complete so although it is working for most, its not for everyone and I am unsure if its how I have built the course. Is it possible to upload the course and get it looked at to see if it's my building or is support only for technical issues?
the 4096 limit on Scorm 1.2 is only for "suspend data" (-> resume), not for completing course
there has to be another reason for the problem, perhaps
- a different behavior of the learner
- loosing connection to the LMS
- ... (???)
you should open a support case
- JIllianClark2 years agoCommunity Member
I have blamed connection issues so far but need to know if its actually my inexperience with the software and the build. I have opened a support case. Thanks for all the feed back.