Forum Discussion
JoseTansengco
4 months agoStaff
Hi Justin,
Happy to look into this for you!
There's a button near the upper right-hand corner that collapses the comment box and hides it from view. Please ask your SMEs to check if they may have accidentally clicked on this button.
Alternatively, you can also have them view the Review 360 link on a different browser to see if they encounter the same behavior. If they cannot see the comment box on all browsers, please ask them to take a screenshot of the issue and share it here so we can take a closer look at what's happening.