Forum Discussion
Collaborator roles within Rise
Hi,
Would anyone know where I could find the definition of every roles available on Rise and what they do and/or can't do.
Many thanks
Bene
Hi, everyone!
I have some great news to share!
We’ve just released an update for Review 360 which includes cool new features:
New: Create shared team folders in Review 360 to organize your content, assign permissions, and invite collaborators. You can even allow multiple authors to publish new versions of a course to the same Review 360 project.
And because Review 360 is a web app, there's nothing to install! New features and fixes are available immediately.
Please let us know if you have any questions by reaching out to our Support Engineers directly.
Have a great day!
Hello, Bene!
Collaborators can have one of three roles for a Rise 360 course:
- The Course Owner can do everything.
- A Course Manager can do everything except edit labels, transfer ownership, and delete the course. When a course manager publishes a course to Review 360, it's published to the course owner's account rather than the course manager's account.
- A Course Collaborator can edit the course but doesn’t have access to Settings, Share, Review, or Export.
I hope that helps!
Yes, it does, thank you so much :)
Hi,
How can I share a Rise 360 course so another person can update it at a future date, e.g. at a periodic review date?
If collaborators cannot access the share, review export etc options, it appears they cannot save to version 2.
How can I ensure someone else can amend the course if I am away/left the company? Or will it have to be recreated as a new course?
Hi Liesa! There are two ways for you to share your course, here's an article on the difference between collaborative authoring and sending a copy of the course.
If you'd like to maintain ownership of the course but allow someone to work on the original, please choose collaborative authoring.
Collaborators can have one of three roles for a course:- The Course Owner can do everything.
- A Course Manager can't edit labels, transfer ownership, set a Share password, or delete the course.
- A Course Collaborator can't access any of the options in Settings, Share, Review, or Export. They can only edit the course.
If you'd like to send an independent copy for someone else to own and edit:
- Go to your Rise 360 dashboard,
- Click the ellipsis (...) for the course you want to share
- Select Send a copy from the menu that appears.
Collaborators can have one of three roles for a course:
- The Course Owner can do everything.
- A Course Manager can do everything except edit labels, transfer ownership, and delete the course. When a course manager publishes a course to Review 360, it's published to the course owner's account rather than the course manager's account.
- A Course Collaborator can edit the course but doesn’t have access to Settings, Share, Review, or Export.
Thank you very much :)
Thanks, Alyssa! Perhaps you could add an ownership share or transfer feature in Review? It would be very helpful for teams.
Hi, everyone!
I have some great news to share!
We’ve just released an update for Review 360 which includes cool new features:
New: Create shared team folders in Review 360 to organize your content, assign permissions, and invite collaborators. You can even allow multiple authors to publish new versions of a course to the same Review 360 project.
And because Review 360 is a web app, there's nothing to install! New features and fixes are available immediately.
Please let us know if you have any questions by reaching out to our Support Engineers directly.
Have a great day!
Thank you Renz...this is very helpful. It seems the recipients receive a link and the course will appear in their Rise dashboards. I am assuming I can also save the link in a reference document for all recipients to access at the time it is needed. I fear the confirmation email may get lost if 3 years pass but if it is in a reference document, I can save this with the other source files, plus they have a copy in their dashboard.
Hi Liesa,
When the course owner adds a collaborator to a course, the collaborator will receive an email informing them of this action. And as you mentioned, the course will appear in the dashboard of that collaborator.
The link in the email will only work to provide access to that single collaborator. It will not work to provide access to other authors.
Each collaborator needs to be added separately by entering their email address.
Thank you for confirming.
Hi!
Recently we had a staff leave who did not transfer ownership of one of their courses. As a listed course manager on that course, I was able to duplicate the course and I am listed as the new owner on the copy. That is useful for administering the course moving forward. Other than making a copy and losing the audit trail of reviews, are there other best practices the community has for this situation?
Hi Marcia,
If your organization has an Articulate 360 Teams account, a person in your organization has the role to administer the seats you have signed up for.
So if someone leaves the organization without transferring ownership of all their courses, your Articulate 360 teams account administrator has the ability to assign all of the courses of the outgoing to member to any other team member. The link below provides detailed information about this.
Hi Karl,
My department has a two-seat Articulate Teams subscription. One of those users is leaving the organization, which will free up that seat. Meanwhile, the person who will be taking over that individual's work has her own individual (non-Teams) license. Is it possible for us to add the user with the individual license to our Teams subscription in a way that consolidates her existing content AND the content of the person who is leaving?
That's far from the clearest question I've ever asked, so good luck (and thanks) in advance!
-Mark
Do Course Managers need to have the Articulate 360 desktop app in order to publish a new version of an existing course to Articulate Review? We're finding that our users who do not have the desktop app can only publish as a new project. Or is there some other licensing issue perhaps?
Hi Stephen, Rise 360 is an online tool and doesn't need the Articulate 360 Desktop app to publish courses. Are your users having trouble publishing using Rise 360 or another Articulate 360 app? Would you mind sharing a screenshot of what the users are seeing when they try to publish a course? Thanks!
Thanks for the reply, Lea. I attached an image of the specific part of the workflow in question. The people who were not previously seeing the "Publish new version of existing" option are now seeing it, which raises another question: does each Collaborator publish to a different Review site when publishing? In other words, is it possible that we'll end up with multiple review sites for the same course if multiple collaborators are publishing?
Hi Stephen, in order to publish a course, a collaborator must be assigned as a Course Manager. Course collaborators will not have the option to publish a course and will only have the ability to edit it.
When a course manager publishes a course for Review 360, the published course will always be saved in the course owner's Review 360. This is true whether the user selects Create a new item or Publish a new version of an existing item in the publish settings.
