Forum Discussion
Click on image won't zoom anymore
All of a sudden I notice that images don't zoom/enlarge when clicked anymore in Articulate Rise. I don't know when this stopped working, I only just noticed it. I have the box "Enable zoom on image ...
I just started having this issue this month in Chrome, please help!
Hello MelanieWassm635,
Happy to help!
I tested the image zoom on Google Chrome and everything works as expected. Here's a quick recording of my test. Since the behavior appears to be isolated to your Google Chrome installation, try the following troubleshooting steps to see if they help:
- Clear your browser's cache
- Disable any active browser extensions installed on Chrome
- Make sure you have image zoom enabled for the image. Additionally, you'll want to ensure that the image can still be zoomed. If the image displayed is already in its maximum resolution, then there won't be anything else to zoom into.
- Update Google Chrome to the latest version
If the issue persists, please share a copy of your image file here so we can investigate the behavior.
