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MarcGagnon-e6ac's avatar
MarcGagnon-e6ac
Community Member
3 years ago

ChromeVox Screen Reader Selects 2 or 3 Button at Once

Hi,

When I use a course developed in Storyline with the ChromeVox screen reader in a Chromium browser (computer with Chrome OS), the screen reader sometimes selects 2 or 3 buttons at once instead of selecting one button at a time. Please see the image attached. Is this a known issue? And is there a workaround?

Thanks,

Marc

  • Hi Marc,

    Sorry about the issue you're having with ChromeVox. Currently, ChromeVox isn't one of our supported screen readers, but you could try the following troubleshooting steps:

    1. Make sure Chromium and your device are fully updated.

    2. Clear Chromium cache.

    3. Restart your device.

    4. Reinstall ChromeVox.

    If one of those options don't work, I will defer to the E-Learning Heroes community. There are many talented developers there that may have some experience with ChromeVox.