Forum Discussion
Certificate Mail direct download
I have a question about Reach 360. Currently, I have it set up so that after completing a course, participants receive an email with a button that says “Download Certificate.” However, when clicking the button, they’re only redirected to the course page where they have to download the certificate manually.
Is there a way to set it up so that clicking the button directly downloads the certificate? The current process feels a bit cumbersome. Does anyone know of a solution or workaround for this?
Hi MatthiasNaber,
Happy to help!
Navigating to the email isn't necessary for your learners to access the downloaded certificate. The ability to automatically download the certificate after completion of the course is not currently possible in Reach 360.
Learners can simply log in to Reach 360, navigate to the course under the Completed section in My Learning, and download the certificate from the course:
When your learners click on Download certificate, a copy of the certificate will be downloaded onto their computer.
I hope this helps!
