CC Not Exporting in Rise 360
Hello. I have a Rise 360 with Closed Captions and they work fine when I review the course. When I export it for Web the closed captions disappear. I have not had an issues with previous courses but ...
Forum Discussion
This is happening in a SCORM/LMS publish on MAC FireFox
Hi Liz,
Sorry to hear that you ran into this issue. For LMS-related issues, we recommend testing your course in a different LMS to verify if the behavior you're experiencing is specific to your LMS. SCORM Cloud is a good option for testing courses. If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can share instructions on how you can send us a copy of your course for testing.
Let us know how it goes!
