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DebBaker-becb28's avatar
DebBaker-becb28
Community Member
7 months ago

Caption Max Characters in Video

I have a video that is 17:51.06 minutes in length.  It will not import all my captions.  I had 6 text to speech audio's that we put into one vtt file and imported it into my video.  It cut off the last portion of the captions.  

Is there a maximum number of characters you can have in one video with captions?

Thanks

Deb

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    7 months ago

    Hi Deb,

    Happy to help!

    There shouldn't be a limitation on the maximum number of characters that you can have in your captions file. 

    Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's preventing the captions file from importing in full? We'll delete it when we're done testing!

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