Forum Discussion
CherylGriffith
8 months agoCommunity Member
Cannot access Rise 360 since 3:07 pm EST
Is the site down? I have not been able to access Rise using my desktop app or online since 3:07 pm EST. I have projects to work on. I'm only 2/12 projects to complete. Keep getting the 504 Gateway T...
- 8 months ago
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
JamesBirks-ad78
8 months agoCommunity Member
Same here - tried multiple browsers, clearing cache and cookies - only impacting the Rise site https://360.articulate.com/rise it appears.
If i try to access Rise through the main articulate site after signing in it appears that it doesn't recognize that handshake and returns a "Hmmm..." screen that says to clear browser cache.
My colleagues are reporting the same issue.