Forum Discussion
JonathanCruz-45
6 years agoCommunity Member
Can I change a thumbnail on a video?
Right now it is showing a black screen, is there a way to add a thumbnail image from my video as the cover instead of a black screen?
RuthMahoney-267
Community Member
Hi,
I am using Rise and have a black screen on 2 of the video uploads and a thumbnail or first screen displaying on the third video. I would like it to be consistent and have thumbnails start screens on all my videos uploaded into Rise.
Have tried editing in Replay but it won't let me import the video says its not a recognised file format.
How can I set the video to show a start screen and not black please?
Thanks
Ruth
Crystal-Horn
6 years agoStaff
Hey there, Ruth. Replay 360 supports these video file formats. If you're using one of those types, please let us know. We'll see how we can help!