Forum Discussion

SandeepMehrotra's avatar
SandeepMehrotra
Community Member
2 years ago

Bookmark not working (when using Player Style Classic)

When the learner exits the course without completing and attempts to resume the course, the course will not load. Learners receive the following message with a spinning icon without the ability to c...
storyline 360
KellyAuner's avatar
KellyAuner
Staff

Hi Sandeep,

Thanks for reaching out!

I'm sorry to hear that you're experiencing an issue when attempting to resume a course. If you're comfortable sharing your file with us, I'd be happy to test it on my end. You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.

SandeepMehrotra's avatar
SandeepMehrotra
Community Member
2 years ago

Due to data confidentiality we are not allowed the file.

Related Content