Forum Discussion
Blank Print Results Slide Using Internet Explorer
Hi,
Has anyone experienced instances of the Report.html file not displaying correctly on Internet Explorer, when a course is published to the web? Specifically the questions and answers are not displaying. All of my HTML edits to the file display but no Javascript element will display in a modified or unmodified file. I am using Update 13: 3.13.26122.0.
Hi Patrick,
Due to web browser security, some javascript is blocked from running locally on your computer. If you upload your published course to the web, the report should open.
Thank Russell,
The course is published to the web already.
I understand that it is published to web already. But have you uploaded it to the web?
You can also try using your web browser developer tools and check for errors in the console.
I also think that it's time for you to upgrade your web browser. Microsoft has stopped supporting IE back in August and Articulate is also removing support for IE.
Thanks for your help Russell!
I want to respond because I have figured out the issue, as it pertains to my organization and it may help others who experience something similar.
It is an issue with Compatibility Mode on Microsoft Edge and IE, I was experiencing the issue in both browsers. The organization I am designing for is using web published courses while they transition to a new LMS, they also rely on an intranet to maintain a library of Microsoft Word and Excel documents, many of which are OLD! Because of this, their defaults are set up to display in compatibility mode, which causes an error with the JavaScript in the Report.html file. Turning off the Compatibility Mode default clears the error.
