Forum Discussion
Audio is not working at beginning of the course
I am using SL 360 and created a course where I put video slide at the beginning. Previously a big play button and black screen were visible. but now I've added blank screen at the launch and put the...
Hello Amit,
Thanks for reaching out!
The behavior you're experiencing is due to a policy being implemented on modern browsers that prevent the autoplaying of sound on a web page unless the user has interacted with the domain (click, tap, etc.). You can read more about this autoplay policy here.
You'll need to make sure that your learners interact with your course at least once in order for all media files to play without any issues for the duration of the course.
Hope this helps!
