Forum Discussion
Audio Distortion
Hi All,
I am having trouble with audio distortion. When I record an upload it sounds fine. However, once in awhile, when I come back to that project, certain recorded audio is distorted. This mos...
Hi, Abby!
Thanks for reaching out and explaining what issue you've run into. I'm happy to help troubleshoot and have a few clarifying questions to start.
- Is this happening when you preview the course or publish it?
- If this happens when viewing the published course, have you tried viewing it in a different browser?
- Does the issue happen consistently with specific audio or does it seem to be at random?
If you're comfortable sharing your file, I'd like to test it. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
