Forum Discussion
Articulate Storyline 360 closes down
Hi,
I have two issues with which I would love some help, please.
- Storyline seems to take a very long time saving files.
- Much more important, really - Storyline keeps closing down in the middle of working on a project. Sometimes when I try to save, I get the attached message.(memory image)
Please see attachment (version image) for version that am using.
There is no issue with storage on my computer, as I have plenty of available RAM, having had a recent upgrade.
Many thanks.
Kathy
Hi, Kathy.
Thank you for reaching out!
A few suggestions to try:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.
