Forum Discussion
JenMorton
2 years agoCommunity Member
Articulate Review 360 Error
Today, my colleague and I have had trouble creating new Review links and Publishing our content. I have submitted a report, but it still persists.
Any thoughts?
JenMorton
2 years agoCommunity Member
Thanks Luciana. After checking out other files, the Review upload works. Something is wrong with this file specifically and it looks like my colleague may need to re-create the whole thing. Unless someone at Articulate can look at it. How would we go about doing that?
- StevenBenassi2 years agoStaff
Hi Jen!
Thanks for sharing the feedback! I've opened a support case on your behalf so you can share your .story file with our support engineers directly. They'll test the behavior and take a closer look into what could be causing this issue!
You're in great hands working one on one with them, and someone from our team will be in touch shortly!