Forum Discussion

WrayKempi's avatar
WrayKempi
Community Member
4 years ago

Articulate presenter 360 hang up

I've put together a few slides in power point. When I select publish I receive the following notice "Cleaning up temporary files" I've left the computer running over night and still hung up. I gain control by using Ctrl/Alt/Delete to launch task manager and shutting down presenter 360.

Any work around ideas?

Thx in advance

Presenter 360
Studio 360
  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    4 years ago

    Hello Wray, and welcome to E-Learning Heroes. 😊

    Thanks for reaching out and sharing what you are experiencing with your project.

    I'm curious if you can replicate this issue in a new file, or is it specific to the current file you're working with?

    I want to take a look at your Articulate Package project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

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