Forum Discussion

KatieD2017's avatar
KatieD2017
Community Member
8 days ago

Slow Presentation

I have a Storyline presentation that was made a while back. I have a version in my LMS and a web version saved to a local server for non LMS tracked training purposes. The web version is very slow, it lags for 5-30 seconds between each transition. 

I have looked at the Storyline file, it isn't huge or complicated. No crazy photos, videos or anything like that. I have tried republishing it with some different settings, but that hasn't done anything to improve the lag time. 

Are there any suggestions on things I can change to make the lag time improve on the web version? Or is there a way to import the file into another format that might work better?

Thanks

Katie

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    7 days ago

    Hi Katie! 

    Thanks for reaching out. 

    Could you share what browser you are using to view your web published output of your course? Do you notice a different if you change browsers? 

    It would be helpful to take a closer look at your file. Feel free to share your .story file in this thread or privately in a support case. 

    Looking forward to hearing from you! 

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