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DigitalChoralia's avatar
DigitalChoralia
Community Member
2 years ago

Add collaborators

Hi,
we have a problem with a client whom we want to add among the collaborators of a course on Articulate rise, of which I am an owner.
The client, first created a free trial account to try out the platform, later purchased a premium freelance subscription.
At first we were able to add him as a collaborator as an editor or manager, now he won't let us and reports the following error: This user does not have a team account.

How could we solve this problem?